Up Close and Personal: Wendy Day, Technical Application Specialist
Thursday, November 3, 2016

TCS Healthcare Technologies (TCS) is a great place to work with even greater people. Our team is comprised of an incredible group of clinicians and technologists that make the ACUITY product suite a best-in-class solution for care and population health management. Each month we like to take a moment to recognize the dedicated individuals that shape our company with the employee spotlight blog series. This month we are featuring Wendy Day, Technical Application Specialist.

Wendy joined TCS in 2002, and for the past 14 years, she has been dedicated to helping us excel in the areas of implementation, software functionality and customer service. “It doesn’t matter how many implementations I am involved in, I love learning the intricacies of each of our clients’ businesses, determining challenges in their workflows and identifying how we can help make a difference,” says Wendy. “No two companies do things the same way and I strive to provide our customers with the best experience possible.”

In her role, Wendy works with clients to configure ACUITY to meet their business workflows and processes, which assists in providing the company with a total solution that is as efficient as possible. Additionally, Wendy helps clients build out the necessary reports and letters in the system to meet reporting requirements. She even provides user training prior to going live.  Wendy adds, “I truly enjoy end-user training, and watching the joy on people’s faces as the realize how much time we are saving them by automating their tasks.”

Outside of the office, Wendy enjoys spending time on the water.  She has an affinity for scuba diving and stand up paddle boarding. She recently purchased a tandem kayak that she enjoys going out on the water with her two-and-a-half-year-old yellow lab, Pooh Bear.  Additionally, Wendy enjoys crocheting and quilting.

Ongoing themes at TCS are the family-like culture and employees that are passionate about both the product suite and their role in making it the best it can be. “Time really does fly when you’re having fun,” notes Wendy. “I truly enjoy my job and the people I work with. The fact that I get to interact with our amazing clients is a huge bonus.”

Wendy demonstrates time and time again an unfaltering commitment to excellence and customer support and her “all in” attitude exemplifies our dedication to every one of our client-partners. Wendy, thank you for continuing to go above and beyond, you are truly an asset to the TCS family.