Wednesday, August 13, 2014
As the role of case management in patient care continues to strengthen, especially as health care reform initiatives take effect, more emphasis is being placed on how to best identify, track, and monitor patients who would benefit from care coordination.
Sunday, June 1, 2014
Over the past six years, a dynamic team of experts in the care management field teamed up to research how health information technology (IT) trends are influencing the practice of case management (CM). The Health IT Survey Series, conducted in 2008, 2010, and 2012, was sponsored by the Case Management Society of America (CMSA), the American Board of Quality and Utilization Review Physicians (ABQAURP), and TCS Healthcare Technologies (TCS).
Monday, April 21, 2014
Immediate and ongoing analysis of data is an essential aspect of any organization today. In the past, organizations relied upon weekly or monthly reports to show how well the business or programs were doing. Decisions were then made, based on that information. Today, with the increased use of health information technology (HIT), we don’t have to wait that long to make decisions or change direction. We have a wealth of real-time data available and the ability to analyze it quickly to make immediate decisions or program changes.
Thursday, March 27, 2014
I recently reviewed Trend Report #2 from the 2012 Health Information Technology Survey [i]. This report, entitled “Communications & Social Media” compares how our communication with patients has changed over the course of the three surveys that were completed in 2008, 2010 and 2012. It identifies and tracks trends in traditional communication methods (phone, face-to-face meetings, letters, and facsimiles) with the newer communication platforms (emails, texting, social networking, and even blogging).

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